APS Privacy Collection Notice 

Certain services provided by Australian Property Scout Pty Ltd (APS) are subject to new regulatory obligations under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (AML/CTF Act) and Anti-Money Laundering and Counter Terrorism Financing Rules 2025 (AML/CTF Rules). 

These have been introduced as measures to help detect and disrupt money laundering and the funding of terrorism. 

All businesses providing regulated services under the AML/CTF Act are subject to these obligations, which includes the collection of personal information in order to provide designated services to you.

This privacy collection notice outlines why APS will collect your personal information, what we collect, how we collect it and who we share it with. 

Why we need to collect your information

We collect your personal information to comply with the Customer Due Diligence (CDD) requirements in the AML/CTF Act. This includes to: 

• establish and verify your identity before providing certain services to you or the person you are acting on behalf of;

• assess and manage potential money laundering, terrorism financing, proliferation financing risks or related compliance risks associated with the provision of our services;

• make reports required by law under the AML/CTF Act; and 

• meet record keeping obligations under the AML/CTF Act.

What personal information we collect

To comply with our CDD obligations, we will collect the following types of personal information (also known as Know Your Client (KYC) information): 

• your full name, date of birth, residential address; and

• photo ID and unique identifier, such as a passport or drivers licence number. 

We also need to collect sensitive information such as whether you are a member of any political associations, professional or trade associations, which may be used to verify your occupation or determine whether you are a politically exposed person. 

For clients that are not individuals, we will need to ask you to provide information about any company, trust or other entity involved in the matter, including its beneficial owners and controllers. 

How we collect your information

Where possible, we will collect your personal information from you directly. 

We may also collect your personal information from:

• third party identity verification service providers; and 

• other sources such as registers of companies, trusts, public records (such as court records, regulatory filings, land registries), financial institutions or professional intermediaries.

AML Hub
We currently engage AML Hub to assist us with collecting information required for CDD. We may decide to change our third party provider, which may change the way your KYC information is handled and where it is stored and processed. 

AML Hub may request and collect the types of information set out in this notice from you on our behalf, to assist us with complying with our obligations under the AML/CTF Act. This may include sending you requests for information and undertaking verification of your identification.

AML Hub will use the information it collects on our behalf to monitor and assess risk under the AML/CTF Act. We may use the information and analysis generated by AML Hub to form an opinion about whether a client presents an AML/CTF risk and to notify law enforcement bodies such as AUSTRAC.

For further information regarding AML Hub’s privacy obligations and practices, you can access AML Hub’s privacy policy here. 

Who we may share your information with

We may disclose your KYC information and other personal information required to comply with the AML/CTF Act to our third party service providers, including AML Hub who currently assist us in complying with our obligations including identity verification and storage. 

Some of our third party service providers may be located overseas and may store and process your personal information overseas. We currently disclose KYC information and other types of personal information to our service providers located in Australia and New Zealand.  

We may also share your personal information with AUSTRAC to meet our legal and regulatory obligations under the AML/CTF Act or the AML/CTF Rules.

Retention of AML/CTF information

We will retain your personal information for the period required or authorised by law to meet our CDD and record-keeping obligations under the AML/CTF Act. 

We will only retain the relevant verification details and outcomes rather than full copies of identity documents, unless retaining a copy is required or authorised by law or otherwise reasonably necessary for a lawful purpose.

What happens if we cannot collect your information

If you do not provide us with your personal information, we may not be able to verify your identity and provide you, the person you are representing, or the entity you are the beneficial owner or controller of, with the services requested. 

Your privacy rights and our privacy policy

Our Privacy Policy contains further information about how we will handle your personal information and how you can access and correct your personal information. It also outlines how to lodge a complaint and how that complaint will be managed if you are concerned about how we handled your information. Our Privacy Policy is available here. 

How to contact us about your privacy

Please contact us in writing using the following details:

The Privacy Officer
Australian Property Scout Pty Ltd
privacy@australianpropertyscout.com.au